Terms & Conditions

Last updated: December 2024

1. Acceptance of Terms

By accessing and using AllCarsCuracao's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Booking and Reservations

  • All bookings are subject to vehicle availability and confirmation
  • A valid credit card is required to secure your reservation
  • Booking confirmation will be sent via email within 24 hours
  • Changes to bookings may incur additional fees
  • Cancellation policies vary by rental partner and vehicle type

3. Driver Requirements

To rent a vehicle through AllCarsCuracao, you must:

  • Be at least 21 years old (25+ for luxury vehicles)
  • Hold a valid driver's license for at least 1 year
  • Present an international driving permit if required
  • Provide a valid credit card in the driver's name
  • Meet all requirements set by the rental partner

4. Payment and Pricing

  • All prices are displayed in USD unless otherwise specified
  • Prices include basic rental fees and mandatory taxes
  • Additional services (GPS, child seats, insurance) may incur extra charges
  • Security deposits are held by the rental partner, not AllCarsCuracao
  • Fuel policies vary by rental partner and are clearly stated

5. Vehicle Use and Restrictions

Rental vehicles must be used in accordance with:

  • Local traffic laws and regulations in Curaçao
  • Terms and conditions of the specific rental partner
  • Vehicle capacity and weight limits
  • Geographical restrictions (if any)
  • Prohibited uses include racing, off-road driving, and illegal activities

6. Insurance and Liability

  • Basic insurance coverage is typically included in rental rates
  • Additional insurance options are available for enhanced protection
  • Renters are responsible for damages not covered by insurance
  • AllCarsCuracao acts as an intermediary and is not liable for vehicle-related incidents
  • Report all accidents and damages immediately to the rental partner

7. Cancellation Policy

  • Free cancellation is available for most bookings up to 24-48 hours before pickup
  • Cancellation policies vary by rental partner and vehicle type
  • No-show bookings may result in full charges
  • Refunds are processed according to the original payment method
  • Processing time for refunds may take 5-10 business days

8. Limitation of Liability

AllCarsCuracao serves as a booking platform connecting customers with rental partners. We are not responsible for:

  • Vehicle condition, maintenance, or mechanical issues
  • Actions or policies of rental partners
  • Accidents, damages, or injuries during rental period
  • Changes in rental partner terms or availability
  • Force majeure events affecting your rental

9. Dispute Resolution

Any disputes arising from your use of AllCarsCuracao services will be resolved through:

  • Direct communication with our customer service team
  • Mediation with the relevant rental partner
  • Arbitration under the laws of Curaçao if necessary
  • Local courts in Curaçao as the final jurisdiction

10. Contact Information

For questions about these Terms & Conditions, please contact us:

AllCarsCuracao Legal Team

Email: legal@allcarscuracao.com

Phone: +599 9 123-4567

Address: Willemstad, Curaçao

Terms Updates

We reserve the right to modify these terms at any time. Continued use of our services constitutes acceptance of any changes. We will notify users of significant changes.